Pricing
Simple, transparent and affordable
Choose a plan
Basic
R 1500
per month
- 1 queue per location
- 1500 tickets per month
- 3 staff accounts per location
- PUSH notifications
- 24/5 email support
- Up to 12-hour issue resolution time
- Your customers can join queue via our web app, Android app, or iOS app
- Your staff manages queues via our web dashboard
- Value added services include: Operator login, ID queues, Moderated queues, Configurable feedback, Tickets via QR code
- Notification modules available: WhatsApp notifications, Telegram notifications at an additional price per notification module per month
Standard
R 2500
per month
- 3 queue per location
- 3600 tickets per month
- 9 staff accounts per location
- PUSH SMS* notifications
- Instant feedback for every ticket
- 24/5 email support
- Up to 12-hour issue resolution time
- Your customers can join queue via our web app, Android app, or iOS app
- Your staff manages queues via our web dashboard
- Value added services include: Every thing in Basic, Reservation queues, Pre-information questionnaire, API support
- 150 SMS notifications included per month
- Notification modules available: WhatsApp notifications, Telegram notifications at an additional price per notification module per month
Premium
R 7000
per month
- 7 queue per location
- Unlimited tickets per month
- 21 staff accounts per location
- Email, PUSH, SMS* notifications
- Instant feedback for every ticket
- 24/5 email support
- Max. 8-hour issue resolution time
- Marketplace access for Value Added Services
- Monthly billing via invoice or automated payment
- Your customers can join queue via our web app, Android app, or iOS app
- Your staff manages queues via our web dashboard
- Value added services include: Everything in standard, Ticket notes & history, Advanced ticket statistics, Staff productivity data, Transfer ticket b/w queues
- 350 SMS notifications included per month
- Notification modules available: WhatsApp notifications, Telegram notifications at an additional price per notification module per month
Enterprise
Contact Sales
- Up to 40 locations (or more)
- No upper limits for queues, tickets or staff
- Easy integration to multiple apps
- 24/5 email support
- Custom onboarding and training
- Your customers can join queue via our web app, Android app, or iOS app
- Your staff manages queues via our web dashboard or your own CRM, Intranet application.
- Value added services include: Everything that is in premium, Ticket transfer between two locations, Compare locations
- Notification modules available: WhatsApp notifications, Telegram notifications at an additional price per notification module per month
- Customise** or request a new feature based on your specific needs
- Apply your brand to all outgoing SMS, Email notifications
- On premises or dedicated, which means we host it in our cloud or yours
- *SMS notifications exceeding the plan quota are charged at standard SMS prices. It is also possible to use your own SMS gateway.
- **Customizations are subject to additional charges which are usually determined based on actual efforts of the development team.
- Tickets exceeding the normal quota are billed at R 0.20 per ticket and is billed during the next billing cycle.
- Staff accounts needed above the standard quota are billed at R 80 per additional account per month.
Compare features
Find the plan that's right for your business.
Basic
R 1500/month
Standard
R 2500/month
Premium
R 7000/month
Enterprise
Get in touch
Locations
1
1
1
40
Queues per location
1
3
7
7+
Staff accounts
more @ R 80 per staff per month
3
9
21
71+
Tickets per month
more @ R 0.20 per ticket
1500
3600
Unlimited
Unlimited
Branding support
Limited
Limited
Limited
Full
Email customer support
24/5
24/5
24/7
24/7 Priority
Tickets via QR code
Instant feedback
ID queries
Know your customers
Moderated queues
Tickets need approval from staff
Configurable feedback
Add questions to feedback request
Reservation queues
Pre-reserved time slots
Pre-information questions
Know your customers' needs
API support
Connect your system to ours
Ticket notes & history
Take notes & check customer history
Advanced ticket statistics
Data related to customer service
Staff productivity data
Ticket transfer
b/w different queues
Ticket transfer
b/w different locations
Compare two locations
Customisations
Subject to additional costs
White labelling
Subject to additional costs
PUSH notifications
Telegram notifications
Charged extra
Whatsapp notifications
Charged extra
SMS notifications
Charged extra
150 SMSs included
350 SMSs included
Billing
Minimum commitment
Monthly
Monthly
Monthly
Yearly
Basic
R 1500/month
Locations
1
Queues per location
1
Staff accounts
more @ R 80 per staff per month
3
Tickets per month
more @ R 0.20 per ticket
1500
Branding support
Limited
Email customer support
24/5
Tickets via QR code
Instant feedback
ID queries
Know your customers
Moderated queues
Tickets need approval from staff
Configurable feedback
Add questions to feedback request
Reservation queues
Pre-reserved time slots
Pre-information questions
Know your customers' needs
API support
Connect your system to ours
Ticket notes & history
Take notes & check customer history
Advanced ticket statistics
Data related to customer service
Staff productivity data
Ticket transfer
b/w different queues
Ticket transfer
b/w different locations
Compare two locations
Customisations
Subject to additional costs
White labelling
Subject to additional costs
PUSH notifications
Telegram notifications
Charged extra
Whatsapp notifications
Charged extra
SMS notifications
Charged extra
Billing
Minimum commitment
Monthly
Standard
R 2500/month
Locations
1
Queues per location
3
Staff accounts
more @ R 80 per staff per month
9
Tickets per month
more @ R 0.20 per ticket
3600
Branding support
Limited
Email customer support
24/5
Tickets via QR code
Instant feedback
ID queries
Know your customers
Moderated queues
Tickets need approval from staff
Configurable feedback
Add questions to feedback request
Reservation queues
Pre-reserved time slots
Pre-information questions
Know your customers' needs
API support
Connect your system to ours
Ticket notes & history
Take notes & check customer history
Advanced ticket statistics
Data related to customer service
Staff productivity data
Ticket transfer
b/w different queues
Ticket transfer
b/w different locations
Compare two locations
Customisations
Subject to additional costs
White labelling
Subject to additional costs
PUSH notifications
Telegram notifications
Charged extra
Whatsapp notifications
Charged extra
SMS notifications
Charged extra
150 SMSs included
Billing
Minimum commitment
Monthly
Enterprise
Get in touch
Locations
40
Queues per location
7+
Staff accounts
more @ R 80 per staff per month
21+
Tickets per month
more @ R 0.20 per ticket
Unlimited
Branding support
Full
Email customer support
24/7 Priority
Tickets via QR code
Instant feedback
ID queries
Know your customers
Moderated queues
Tickets need approval from staff
Configurable feedback
Add questions to feedback request
Reservation queues
Pre-reserved time slots
Pre-information questions
Know your customers' needs
API support
Connect your system to ours
Ticket notes & history
Take notes & check customer history
Advanced ticket statistics
Data related to customer service
Staff productivity data
Ticket transfer
b/w different queues
Ticket transfer
b/w different locations
Compare two locations
Customisations
Subject to additional costs
White labelling
Subject to additional costs
PUSH notifications
Telegram notifications
Charged extra
Whatsapp notifications
Charged extra
SMS notifications
Charged extra
Billing
Minimum commitment
Yearly